I’ve spent over two decades in the SaaS and e-commerce world, building teams, scaling companies, and learning that great business is about more than just numbers—it’s about people. I built XM Elevation because I saw how misaligned teams and fragmented processes can hold back even the most promising companies. I believe that if you lead with conviction, empathy, and a sense of adventure, you can transform not only your business but also the experiences of everyone involved.
When I’m not strategizing with clients or driving growth through integrated customer, employee, product, and brand experiences, you can find me out in nature—skiing, biking, or exploring new trails with my family. I’m passionate about creating environments where everyone feels supported, challenged, and ready to innovate. Simply put, I’m here to help others achieve great things while keeping things real and fun.
At XM Elevation, we exist to transform business challenges into opportunities for genuine growth by aligning every aspect of the customer, employee, product, and brand experience. We lead with conviction, empathy, and a passion for learning—pushing forward with actionable insights that drive real change.
Our core values guide everything we do:
What sets us apart is our unique blend of strategic insight and hands-on execution, mixed with get it done operations.
We don’t just offer advice; we roll up our sleeves and work alongside you to connect teams, tools, and strategy in a way that’s tailored to your needs.
By leveraging actionable data and genuine collaboration, we help reduce churn, drive growth, and build scalable systems that truly elevate your business.
With XM Elevation, you’re partnering with a team that’s as invested in your success as you are, delivering transformative results with empathy and forward momentum.
Have a question or just want to chat? Reach out—at XM Elevation, we’re simply people helping people, and we’d love to hear from you.
Cheers, Lee
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